Shipping policy

  • Free Shipping for the entire order!
  • Items that are eligible can be shipped by Standard Ground Shipping and shipped within the US, to the 48 contiguous states. 
  • Items that need to be shipped via an LTL Freight carrier qualify for free shipping at $1500. Such items include bathtubs, cast iron or large sinks, shower modules and doors. If you have a question as to whether an item qualifies for free shipping please add the item to your cart to receive a freight quote. 

     

     

     

  1. Can I track my order online?

    You may track an order by accessing your online account and viewing the order status and tracking information in the order history details. Also, once an order has shipped, a Shipping Confirmation email is sent to you with the name of the carrier and the tracking number, which you may use to track your order via the carrier's tracking site. 

  2. How long does shipping take?

    We usually ship orders on the same business day if ordered by 2 p.m CST. UPS Ground is the most common method of shipping. Transit times can range from 1 to 12 business days depending on your location. All orders are shipped from our warehouse in Louisiana. 

  3. What shipping method is used for the Free shipping for any order?

    We ship via UPS Ground, USPS, Fedex, DHL and Hong Kong Airmail. It takes about 3-12 business days in transit.